Fast, efficient and stable connections: a wish that can come true

Santiago Restrepo

Santiago Restrepo

”Reproduce la narracion del articulo”


We are in the era of connectivity, of immediacy... There is little patience, even. Slow connections, response times that exceed just a couple of seconds are a real challenge for Internet Service Providers (ISPs) and a constant complaint from users.

So, when we talk about the importance of balancing latency and reliability in ISP networks, we are saying nothing more than achieving a better Internet connection and browsing experience for individuals and businesses. And, if this is a challenge in cities, it is even more so in rural areas or areas far from urban centers.


"Internet service providers (ISPs) face the constant challenge of optimizing these variables to ensure an efficient and consistent connection."


Latency in ISP networks, the real challenge.

Latency - the time it takes for data to travel from its origin to its destination - is a relevant metric in the evaluation of a network's performance. Low latency is synonymous with near-instant response, essential for real-time applications such as video streaming, online gaming or telemedicine. But not only for those, any person or company that needs to access information almost immediately will demand low latency to ensure a good experience in the use of their services.

However, achieving consistently low latency levels involves sophisticated network infrastructures and advanced technologies, which can be a significant challenge for ISPs, especially in remote areas where resources are more limited.

Because it's not just about more bandwidth. Technical aspects such as network routing come into play here. Being an ISP with the ability to offer low latency rates will put you at a higher competitive level in the market as it generates a real differentiation in the service perceived by end users.


Fast DNS, a path to low latency

A critical factor that is often overlooked in optimizing latency in ISP networks is the selection and use of fast DNS servers. These servers are responsible for translating Web site names into IP addresses, a process that, if performed slowly, can significantly increase Web page load times and degrade the user experience.

Fast DNS servers also improve the browsing experience in remote areas, where latency is often higher due to remoteness from centralized network nodes. By placing DNS servers closer to these end users, response time can be reduced, significantly improving the speed of web browsing. This proximity translates into a reduction in the number of network hops required, improving connection reliability.

Reliability: the invisible but essential support

Beyond transmission speed, reliability manifests itself as the ability of a network to maintain a stable and continuous connection. In terms of ISP connectivity, this means having the ability to offer uninterrupted service, mitigating the effects of any potential failures. Reliability becomes even more critical in remote areas, where connection alternatives are limited and users rely heavily on a single source to access basic internet services.

For ISPs, the challenge is to implement strategies that reduce latency and also ensure high reliability. This may include diversification of connection routes, use of redundancy technology, and implementation of fast failover protocols. In remote areas, these strategies must be especially robust, given the additional difficulty of performing maintenance and upgrades.

Fiber optics: the path to better connectivity

Fiber optics is a transmission medium that offers significantly higher speed and broadband capacity compared to traditional cabling technologies such as copper, especially because of its immunity to electromagnetic interference and its ability to transmit data over long distances without the need for frequent repeaters.

Notwithstanding the above, there are new access technologies on the table: low orbit satellites and 5G networks promise to revolutionize the way the internet is delivered to users, especially in less accessible regions of the territory so it is very important to be updated and new trends and develop collaboration between different sectors to ensure investment in infrastructure that can accelerate the implementation of more effective and accessible solutions for all users.


Are you ready to make a leap in your connectivity offer?




Santiago Restrepo

Santiago Restrepo

Executive at InterNexa with 15 years of experience in the Latin American Telecommunications industry, passionate about the development and growth of the people who make up his work team. Currently, he serves as Portfolio and Marketing Manager at InterNexa.